#10: Winter storm in U.S. causes widespread freight disruption at FedEx’s Memphis hub
In early January of 2018 – too late for peak season, but just before the rush of the Chinese New Year surge – a cold front moving east across the American Midwest region caused extensive snowfall and flight disruption at FedEx’s nerve center, Memphis International Airport (MEM). FedEx said at the time, “potential delays are possible for package deliveries across the U.S.”
Despite the weather, the integrator scheduled its regular 250 flights for Jan. 12, the day after the storm, as crews worked to keep the runways clear. FedEx also said its Express money-back guarantee was suspended for U.S. domestic packages and shipments inbound into the U.S. from international locations on Jan. 12, 2018, but did not report any significant delays. Still, many Air Cargo World readers remained riveted throughout the day.