Air Canada Cargo introduces e-booking

Keeping step with a changing industry, Air Canada Cargo has launched an updated website that enables cargo customers to book shipments directly on aircanadacargo.com. The e-booking and management tool provides a “simple, intuitive interface,” the airline said, with a user login that allows Air Canada Cargo account holders to book and manage shipments online, including those requiring specialized shipping needs, such as AC Cool Chain, AC DGR (dangerous goods) and AC Live (animals).

Bookings can be made for flights within Air Canada’s global and interline networks. The system also returns an estimated quote for the cost of the shipment. E-booking also provides an interface for managing and tracking multiple shipments. From the dashboard, customers can view the status of all their current shipments, fill out an electronic air waybill (e-AWB), add to the house air waybill, edit a shipment or print a document pouch.

 With e-AWB capability in most of its network, Air Canada Cargo has been encouraging its customers to fully participate in the digitization of their shipping systems. With the arrival of e-booking, Air Canada will renew emphasis on the benefits of e-AWB, and a specific promotion campaign will be launched by the airline in the coming weeks.